Privacy Policy

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse the Site, we collect information about the pages or products you view, the websites or search terms that referred you to the Site and how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies: log files (IP address, browser type, internet service provider, referring/exit pages and date/time stamps); as well as web beacons, tags and pixels.

When you make a purchase through the Site, we collect your name, billing address, shipping address, payment information (3D Secure payment), email address and phone number. We refer to this as "Order Information". When we talk about "Personal Information" in this policy, we mean both Device Information and Order Information.

We generally use the Order Information we collect to fulfil orders placed through the Site (including processing your payment information, arranging shipping and providing you with invoices and/or order confirmations). We also use it to communicate with you, to screen orders for potential risk or fraud and, in line with the preferences you have shared, to provide information about our products or services. We use Device Information to screen for potential risk and fraud and to improve and optimise our Site.

We share your Personal Information with third-party infrastructure and service providers we use for the purposes described above. For example, we use web analytics services to understand how visitors use the Site. We may also share your information to comply with applicable laws, to respond to a subpoena, search warrant or other lawful request, or to protect our rights.

You have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. If you would like to exercise this right, please contact us through the contact details below. Please note that your information is processed to fulfil the contracts we have with you or for our legitimate business interests, and may be transferred abroad where necessary.

When you place an order through the Site, we keep your Order Information for our records unless and until you ask us to delete it.

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please email us at info@shopiyzi.com.